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Business 150

Marketing in the New Economy

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Chapter 12 Lecture - Overview

Category and Brand Management, Product, Identification, and New Product Planning

What is a brand?

This is such an important aspect to comprehend because it is the lifeblood of a company; how that establishment nurtures its products and establishes those products in the minds of the consumers. Therefore, a brand is a name, term, sign, design, or some combination that identifies the products of one firm while differentiating these products from competitor’s products. Branding is the process of creating an identity for a product. Companies know many customers have brand loyalty

Three aspects of brand loyalty:

• Brand recognition
1. newly introduced products
2. marketing tactics used to familiarize consumers with product

• Brand preference
1. what motivates customers to a specific product
2. how to maintain that preference

• Brand insistence
1. ultimate stage in brand loyalty
2. consumers refuse alternates
3. example: Coke vs. Pepsi

Types of branding:

• Manufacturer, private, and captive brands
1. manufacturer – refers to a brand name owned by a manufacturer
2. private – helps to expand the number of alternatives to customers
3. captive – brands sold exclusively by a retail chain

Brand Equity

A popular, well known brand can be the crown jewel for a company since it is highly regarded by consumers. A strong brand identity backed by superior quality offers important strategic advantages for a firm. It increases the likelihood that consumers will recognize the firm’s product or product line when they make purchase decisions. A strong brand is one that has the power to increase a company’s sales and earnings.

Brand Names, Brand Marks, Trademarks

• brand name
1. part of the brand that can be vocalized
2. must qualify for legal protection

• brand mark
1. a symbol of pictorial design that distinguishes a product
2. does not have to be spoken

• trademarks
1. defined as a brand the owner claims exclusive legal protection
2. are heavily protected by laws

• brand licensing
1. when a company other than the one that owns the product is given permission to use that company’s product
2. royalties are generally paid to the originating company

Product development strategies

• Penetration
1. increase sales in existing markets
2. positioning plays a role

• Market development
1. concentrates on finding new markets for existing products
2. market segmentation provides useful support

• product development
1. refers to the introduction of new products
2. a company may introduce another product in a market with already existing products

KEY TERMS:

Brand generic products brand name
Brand recognition private brand brand mark
Brand preference captive brands trademark
Brand insistence family brands brand licensing

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